If your Terim washing machine has suddenly stopped working, isn’t spinning, or is flashing strange error codes, you’re not alone. Terim washers are popular across Dubai, Abu Dhabi, Sharjah, and most problems arise from a handful of common issues like drainage faults, inlet pressure problems, unbalanced loads, or PCB errors.

This complete guide will walk you through all major Terim washing machine error codes, what they mean, and the solutions you can try before calling a professional technician.

Why Do Terim Washing Machines Show Error Codes?

Error codes are built in alerts that help you understand what part of the machine is failing. These codes protect your washing machine from further damage and help identify the exact issue whether it’s related to water flow, door lock, motor, heating system, or internal sensors.

Understanding these codes can save you time and money.

List of Common Terim Washing Machine Error Codes & Their Solutions

Below are the most frequently seen error codes in Terim washing machines and how to fix them.

1. E1 – Water Inlet Error

Meaning: The washing machine cannot fill with water.

Possible Causes:

• Low water pressure
• Blocked inlet filter
• Faulty inlet valve
• Bent or damaged water pipe

Solution:

• Ensure the tap is fully open
• Check if water pressure is normal
• Remove and clean inlet filter screen
• Straighten or replace the supply hose

If water still doesn’t enter, the inlet valve likely needs replacement.

2. E2 – Drainage Error

Meaning: The machine cannot drain water.

Causes:

• Clogged drain hose
• Pump filter full of debris
• Faulty drain pump
• Foreign objects blocking the pump

Solution:

• Clean the drain filter thoroughly
• Check the drainpipe for clogs
• Remove objects like coins, buttons, or tissue
• If still not draining, pump motor may need repair

Drain issues are the #1 repair reason in UAE homes.

3. E3 – Door Lock Error

Meaning: The door is not locking or the machine cannot detect the lock.

Causes:

• Weak latch
• Damaged door sensor
• Loose wiring inside the lock
• Door not closed properly

Solution:

• Push the door firmly and restart
• Clean rubber gasket
• Check if latch is cracked
• If error persists, replace door lock switch

Humidity and daily heavy usage in UAE often cause this issue.

4. E4 – Unbalanced Load / Drum Overload

Meaning: The drum load is uneven or too heavy.

Causes:

• Laundry bunched to one side
• Too many clothes in the drum
• Damaged shock absorbers
• Motor unable to spin freely

Solution:

• Redistribute clothes evenly
• Reduce laundry load
• Wash blankets and heavy items separately
• Call a technician if machine vibrates excessively

5. E5 / E6 – Heating System Error

Meaning: Water is not heating properly.

Causes:

• Faulty heating element
• Defective thermostat
• Limescale buildup (very common in UAE due to hard water)

Solution:

• Use descaling powder monthly
• Check thermostat function
• Replace heating element if required

6. E7 – Water Level Sensor Fault

Meaning: The machine cannot detect correct water level.

Causes:

• Faulty pressure switch
• Blocked pressure tube
• Wiring issue

Solution:

• Clean pressure hose
• Reset machine
• Replace pressure switch if problem continues

7. E8 – Motor or PCB Communication Error

Meaning: The washer detects a communication failure.

Causes:

• Faulty PCB
• Loose wiring
• Failed motor capacitor
• Voltage fluctuation

Solution:

• Reset machine
• Check for wiring issues
• Replace capacitor or PCB if needed
• Use a voltage stabilizer to prevent future damage

8. H1 / H2 – Temperature / Overheating Error

Meaning: The machine is overheating.

Causes:

• Poor ventilation
• Overloaded machine
• Motor overheating
• Stuck heating relay

Solution:

• Ensure the washing machine has airflow
• Reduce load
• Allow machine to cool down
• Technician may need to repair relay

Troubleshooting Steps You Can Try Before Calling a Technician

These quick checks solve almost 50% of issues:

✔ Restart the machine

Unplug for 5 minutes and restart this resets the PCB.

✔ Clean the drain filter

Solve most E2 drainage errors.

✔ Check inlet pressure

If water is slow at the tap, the machine will show E1.

✔ Make sure the door is fully closed

A simple push can clear E3 errors.

✔ Do not overload

Heavy loads stress the motor and cause E4.

✔ Improve ventilation

Do not push the machine tightly into a cabinet.

When Should You Call a Professional Terim Technician?

Call a repair service if:

• Error codes return repeatedly
• Machine doesn’t spin
• Water leaks from below
• Machine stops mid cycle
• Burning smell or electrical sparks
• PCB/display not responding
• Strange noise during spin
• Washer is not draining even after cleaning filter

A professional can diagnose deeper problems in motor, PCB, sensor, wiring, or pump.

Most Common Terim Washing Machine Problems in UAE

UAE climate leads to:

• Hard water causing limescale
• High humidity damaging sensors
• Heavy usage in large households
• Power fluctuations harming PCB
• Sand/dust clogging pump filters
• Tight laundry cabinet ventilation causing overheating

How to Prevent Terim Washing Machine Issues

• Clean pump filter monthly
• Leave door open after washing to prevent mold
• Use descaling powder every 2–3 months
• Don’t overload the machine
• Ensure ventilation behind the washer
• Use a voltage protector
• Clean drain hose periodically

Good maintenance = fewer repairs + longer lifespan.

Frequently Asked Questions (FAQs)